- Mastering Microsoft Dynamics 365 Customer Engagement
- Deepesh Somani
- 246字
- 2025-02-28 09:02:54
About the author
Deepesh Somani is a Microsoft Dynamics CRM architect/practice lead at Dynamisity and a corporate trainer. He has been a Microsoft MVP awardee since 2015 and was recognized as one of the top 50 CRM bloggers in 2019 by Feedspot. He has developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He is experienced in working in different domains with teams from many countries and multinational companies and has authored two other Packt books.
I would like to thank all the people who helped me during the journey of writing this book. This is my third book as an author on this awesome Dynamics 365 platform. This books has been the most difficult projects I have work on. I dedicate this book to my parents – Dr. Deepa Somani, Dr. Mahesh Somani, Mrs. Renu Devpura and Lt. Mr. Ashok Devpura. A special note of thanks to my wife, Yamini, without whose support this book would not have been possible. I would also like to thank the professional and extensive support offered by the team at Packt, including Vaidehi Sawant and Priyanka Sawant. A big thanks to Simaranjit Singh Bhalla, who reviewed this book extensively. He is a good friend and a great human being. Last but not least, thanks to Microsoft and the Microsoft community for letting me have the experience of writing this book. Happy 365ing as usual!